Getting businesses trained in our Pro-Cloud asset management software solution is of vital importance to us. We want the system to be used to its optimum potential, with our customers getting the most out of it every single time.
We offer a number of traditional face-to-face training sessions as part of every contract Go-Live. These consist of group sessions (normally around 15 people per session) in a classroom format that are arranged by the contract’s authorised officer and one of Pro-Cloud’s training co-ordinators.
A number of managerial training sessions are also offered to make sure organisations are benefiting from the system’s fundamentals. Throughout these sessions, managers and other identified authorised officers will learn everything needed to equip themselves including: how to set up new users, search current users, use the communication tools correctly, and track the history of assets and employees.
Training in Pro-Cloud’s management information reporting module is also covered in these sessions.
Getting trained in the management information reporting module will really help managerial staff understand how their organisation operates enabling them to pull data apart, giving them the statistics required to make key business decisions.
We also have a number of help guides that are available once Pro-Cloud is implemented. All personnel can get access to these via the asset management system itself or a member of the support team can forward them to individuals on request.