NHS Ambulance Services

Designed to support the overwhelming pressures on a modern-day Ambulance Service

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ambulance in transit

Providing enterprise solutions to the NHS, emergency services, public, private and charity sectors for over 14 years with over 70 contracts and hundreds of thousands of users utilising Pro-Cloud daily.

London Ambulance Service and St John Ambulance are leading the way by using Pro-Cloud Ambulance.

Pro-Cloud Ambulance automates critical areas of the ambulance operation supply chain. It meets all the requirements of the MHRA Managing Medical Devices, it is demonstrably resilient, with high availability and huge system redundancy. This ensures that the business-critical preparation and assurance of ambulances and their equipment is guaranteed.

Pro-Cloud Ambulance gives full visibility and control of stock/assets across multiple locations and functions, centralising all asset data (profile, age, service history, location history), which enables services to view an asset’s location and its status within moments. Pro-Cloud Ambulance is highly configurable and handles a variety of asset classes including, clinical equipment, clinical consumables, medicines, and uniforms.

Pro-Cloud Ambulance is business-critical software and has been designed with Emergency Service organisations to offer a tailored solution that always delivers. Key functions include single sign-on and multi-factor authentication sign on – click here to read more.

Key ambulance field service notifications such as recalls or safety notifications are managed within Pro-Cloud Ambulance, allowing Medical Device Alerts (MDA) and other notifications to be sent out on a large scale.

emergency equipment in the back of an ambulance
paramedic at work

Through the use of barcoding technology, you are in control of your inventory. All assets are tracked and traced including specific medicine quantities. Our asset package feature allows the creation of a medical bag which can be tracked as an individual entity including what’s held in the package. Automation of medicine replenishment and alerts are set up to ensure vital medical supplies are always restocked.

Pro-Cloud’s barcoding technology can be used with a variety of barcoding and tagging options such as GS1, RFID, NFC, and QR codes.

The automated nature of Pro-Cloud Ambulance with various APIs and purchasing functionality allows every asset movement to be tracked in real-time with offline capabilities available. It manages the full lifecycle of an asset from goods in, to end-of-life, with fault reporting and maintenance schedules at every stage.

The Future of Asset Management and Ambulance Services

CSS is a Zebra Solutions Partner and certified Zebra RFID specialist, our offering is incomparable in the marketspace. We pride ourselves on being one of the first providers to offer both fixed and hand-held RFID in a combined solution, which has been packaged to offer a Smart Ambulance concept for inventory management and make-ready purposes.

Fixed readers located in an ambulance allow real-time reporting of assets and consumables on board, communicating if an item is missing, allowing Make Ready Hubs to prepare equipment before the ambulance arrives back at base.

The Ready to Go App:

  • Alarms if vehicle domiciled equipment has been left at the scene
  • Allows reporting of faults
  • Live stock levels

Key Modules:

Asset & Inventory Management

Route & Logistics Scheduling

Purchasing

Fleet and ‘make ready’ Picking

Mobile Workforce

Supplier Management

Tasks & Servicing

Business Intelligence Reporting

St John Ambulance use Pro-Cloud throughout their entire service.

Click here to read their case study

Tailored to your ambulance service

“Before the Covid-19 pandemic arrived we in St John identified the need to replace an outdated method of recording our assets. Having just selected CSS to partner us on this journey and as the pandemic took hold we decided to press on with this transformation knowing that it would be a difficult ask for all concerned. As the core team worked on developing the solution and it’s implementation, St John volunteers had already given hundreds of thousands of hours of their time, supporting the NHS Ambulance Trusts, in hospitals and as part of vital community projects such as being asked to train staff volunteers from across all walks of life to deliver the COVID-19 vaccination programme. Knowing that we needed to continue to look forward and consider what the ‘new normal’ may look like we felt that having a solution such as Pro-Cloud was vital. This has been a great project to lead on behalf of the charity and the support received from the whole team at CSS has been outstanding throughout the tender, and pre implementation phases. They have proven to be reactive to our requests for small changes in processes and capabilities and delivered on three specific development work streams. We have created over 415 locations and in the region of 500 vehicles and spent 6 months ‘laying hands’ on all our equipment. We now continue to go from strength to strength and this improves our safety and governance for our patients and volunteers.”

st john ambulance logo

National Equipment Manager, St John Ambulance